Series 7 Shaver with Cleaning Centre

I bough this shaver in Nov 2017, worked fine until Dec 2018 when the buttons on the rear of the shaver did not make contact with the charge station.Returned the shaverunder warranty and got it repaired. Then in Jan 2020 the charge station stopped cleaning, flashing lights on shaver.. Asked tBaun to repair the saver again under warranty, they refused as my warranty had expired. I explained the shave was not fit for purposed and they still refused the fix it unless I paid an investigation fee .

I have for the last 40 years used a variety of wet shavers (my favourite remains my ancient safety razor from 1958) and electric razors. A close shave with minimal skin irritation is important to me. I read many reviews before selecting the Braun Series 7 (7898cc) Wet & Dry shaver with the Charge & Clean base unit. I ordered it online on 1st January 2018 and it arrived several days thereafter. I was optimistic for this shaver. Upon using the shaver, both dry and wet, I was most disappointed with the results. It always leaves stubble, most especially on the neck but also on the soft cheek areas and along the jaw line. This has happened ever since new and has become no better one year on (with the foil and cutter cassette now 'worn-in'). I tried using the Braun on completely dry skin, with the use of electric pre-shave lotion, and then wet using my usual high quality shaving soaps, and then with proprietary shaving gel. Each time it leaves stubble of around 1.0mm to 1.5mm on the neck, jawline and cheeks. I got marginally better results on the neck area by putting the shaver head in the angled locked position but it still leaves stubble. I thereafter have to resort to my trusty old twin rotating head travel shaver - which cost me around £12 around a decade ago and still has its original foils and cutters - it then removes the stubble which the Braun 7898cc leaves behind. From my experience thus far (the shaver is now 13 months old) I am not impressed with the build quality or reliability. After just six weeks of use the plastic button, which locks the shaver head, fell off and could not be reinserted as the plastic retention pins had fallen off inside the head After around 6 months of use one of the silver Series 7 plastic side plates fell off the cutter assembly, followed by one side of the cutter assembly. Although the side plate presses back on, it falls off repeatedly. I haven't used the slide-out trimmer but understand from online reviews that these are prone to break easily. Battery life is now much diminished even though the shaver is barely a year old and I do not use it every day. On prior models, replacing the batteries was easily done by the user - it merely involved removing two screws. However, the non-slip rubberised grip now covers these screws. To remove would be difficult and requires specialist adhesives to re-adhere it, so I won't be attempting to do it myself. This of course means the unit must be returned to Braun. As friendly local authorised repair shops no longer exist there's no possibility of taking the shaver in, waiting for the battery replacement, then taking it home so one can shave next morning. Instead the whole unit must be posted to one of Braun's service centres, so this means being without a shaver for a week or two (maybe more) whilst Braun complete the replacement. My nearest Braun service partner is in Nottingham – 103 miles away and a journey, which takes five hours, return. Therefore, I will have to post it to Braun at my expense. Good job I have my old shavers to fall back on. I’ll be returning the unit to Braun so will update when it’s returned. On my experience thus far, I cannot recommend this shaver.

I purchased a Braun series 7 razor in January 2018, by August 2018 the foil head needed replacing as the original had fallen apart. My supplier advised the head was not covered under warranty although in fairness they supplied one free of charge as a goodwill gesture. My concern going forward is the cost of replacing the head every 7 months, so no I do not recommend this product.

Try getting a replacement foil for this. No chance now as available nowhere in the UK now (including Braun website even except ebay but would you trust it from there?) let alone in 18 months time when you will need it if you got a shiny new razor for Xmas. The Braun way of built in obsolescence! Braun doesn't care one jot.

I have used Braun 3080 shaver before and I was very disappointed. I was going to purchase Philips shaver next, but decided to give Braun another chance. The best choice I could make, great shaver, fast, silent and very effective. Well done Braun.

Great close shave. perfect for sensitive skin! excellent value.

Great shaver, until I needed a replacement foil. I cannot obtain a replacement foil in the UK (same for other UK owners, check the comments in the replacement foil link on this site). So be careful in buying this shaver as you may struggle to get a replacement foil. I currently have a £250+ shaver I cannot use. You can possibly buy the foils from abroad, but at hugely inflated prices, and there is concern if they are actually genuine. Not a good service from Braun, and a disappointment for a long term Braun customer.