Contact Us | Customer Service | Braun UK
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Online Shop Support Contact Options

What do you need help with?

For queries regarding Exchanges and Returns please contact Braun Shop team HERE

For queries regarding Ordering please contact Braun Shop team HERE

For queries regarding Deliveries please contact Braun Shop team HERE

To track your order, login to your existing account, or sign up here to access your Order Information. From here, you can also reorder from your previous purchases.

For information and advise on specific products CLICK HERE to contact Braun directly.

Braun Consumer Service: For everything related to Braun products, spare parts or repairs please call 08007837010 (UK) or 1800509448 (IRE). Our lines are open Mon-Fri 9:00AM-5:00PM.

To register sign-up HERE or to access your account please login HERE

For more queries regarding your Braun Shop Account CLICK HERE

We are always looking for ways to improve and would love to hear your opinions. We welcome comments on our service and new ideas to keep improving your experience with us.

You can let us know what you think by emailing our Customer Service Team via your account.

Most Braun electric products are covered by a 2-year warranty (some epilators come with a 1-year warranty) and if your product is faulty within the warranty period it will be repaired or replaced free of charge under the terms of your warranty.

Visit http://www.service.braun.com/uk which is the online portal for our Braun Authorised Service & Repair Centre in the UK.


You will be guided through a step-by-step process on how to get your Braun product serviced and find useful troubleshooting hints and tips.

All products sent in for repair must be well packaged and sent in a box suitable to withstand normal freight handling. It is recommended that your package is appropriately insured and shipped using a carrier who can provide tracking. We will cover all repair costs and return shipping to you. If shipping a Cleaning Station, please do not ship the cleaning fluid.

In case you need any support please contact our Braun Team HERE

For all Oral-B Shop Order Queries please CLICK HERE or contact Customer Service HERE or

Call 08007311792 (UK) and 1800509448 (Ireland)

For Braun Kitchen & Household Products please contact the UK Customer Service HERE or

Call 0345 222 0458 from Mon-Fri 9:00AM-5:40PM

For Braun Medical Products please contact the UK Customer Service HERE OR

Call +44 (0)207 949 0115 (For medical and air purifier devices)

From Mon-Fri 9:00AM-5:00PM

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