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Customer Reviews

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Top Customer Reviews

Where reviews refer to foods or cosmetic products, results may vary from person to person. Customer reviews are and do not represent the views of The Hut Group.

silk-epil 5 first time user review

well i cannot fault this product i'm always worried when i use a new one but this one was fantastic i opened it all up read all the instructions etc pretty straight forward, couldn't wait for my cool pack to be cold ready for my first use, there was a small amount of pain with the first stroke but after that it was pain free quick easy and i left it for maybe 4-5 days before i noticed any stubble of any kind,without a doubt this has to be the best epilator ive used.

2014-10-27by sarah778877**Verified Purchase**

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Braun Silk-Epil 5, Unfortunately Without The Appeal!

I got my hands on this last week, and the kit looked great. It had the epilator itself, which is unfortunately wasn't corded, as well as the different shaving heads and caps to use with it. I first tried the epilator on my legs, on the first setting, as I have used epilators in the past, but not for a while. The thing I don't like about them is you have to constantly stretch your skin whilst operating it, for it to pull the hairs out properly. It's pretty irritating to have extra work to do as well. I guess you don't have to stretch it, but it does grab the hairs that way, which is painful! The epilator is lightweight, but I don't like the fact it isn't cordless, it's much harder to use as the cord gets in the way. I didn't find the product that appealing at all, and the results on my legs didn't last long at all. It definitely didn't feel at all silky and I was dissapointed. I then tried the epilator with the different head, for my underarm, I have never used an epilator on my underarms before, and I know why now. It was awful, and I had to stop. It was literally pulling the hairs out so harshly and it was not at all comfortable! Overall, the epilator was not as good as I was expecting, but I would use it on my legs if I didn't have a razor available, but it really wasn't as good as I thought it would be unfortunately.

2014-10-27by OwnFreebeeLover**Verified Purchase**

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Nowhere near as painful as I thought

I was scared by epilators, from hearing what other people have said about it. It turns out I needn't have been, as someone who has waxed in the past, this epilators was far less painful than waxing! The sound when you turn it on for the first time can be off putting as it's quite loud, but try to see past that. It comes with a cool pack which, upon rubbing over the legs makes it almost pain free. I am a self confessed wimp and it was fine, if anything the massaging beads acted as a distraction to the minimal pain. The actual epilators worked well and gave very smooth results, but you do need to leave the hair to grow a tiny but before it works completely effectively. The variety of interchangeable heads are also great for getting every area, such as ankles where it can be difficult to use the main head. All in all I think this is a great option, hasn't left me with any ingrown hairs like shaving sometimes does.

2014-10-27by NadineG**Verified Purchase**

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Epilation, not for the faint hearted

So, I was so excited to receive my silk epil 5 and bit it going straight away, the plug was included and there were several heads and attachments, plugged it in gritted my teeth and went in for the legs, not too bad I thought, but this was my first time and the hairs were very short, I found it easy to use but had to go over the area several times to get all the small hairs, a few days later I tried again, the remaining hair was a bit longer now and it hurt!! I used the free freeze pouch to numb my legs and gritted my teeth, as I slid the epilator over my skin I could feel it tugging out the hairs, again it took several attempts to get all the hairs, the finish was ok but not 100% so I will keep trying.........

2014-10-27by Miriam38**Verified Purchase**

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Silk Epil 5 review

I was a bit apprehensive about using an epilator for the first time, but once I got my head round the instruction manual it was very easy to use. Yes there was a bit of discomfort and redness the 1st few times I used it but that gets less and less each time I have used it. I epilated at night to allow the redness time to go down like the manual suggests. I recommend to anyone that they do this especially if you are using it on your face. The built in light on the epilator made it very easy to see and of the light or fine hairs I would previously missed whilst shaving. The shaving attachment that came with this model also came in handy. The one thing I did find with this model was that it that it came with a 2 prong plug so make sure you buy an adaptor for it when you get one if you don't already own one. Overall I would recommend this to anyone that asked and will not go back to using a razor

2014-10-27by lindseywallington1982**Verified Purchase**

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a smooth operator

I had always wanted to try an epilator but was too scared of the pain. When I got this campaign I was thrilled. Not going to lie its painful but if you grit your teeth its fine. Having the ice pack which comes with the silk-epil5 I feel really helps numb the area first the massage heads also help with pain relief. The head is interchangeable so you can use it on different body parts i.e bikini and eyebrows. It's great for getting really close and getting super smooth results. The smooth feeling lasts for ages too. I did my legs over a week ago and they are still perfectly smooth. There is also a attachable shaving head which also gets a close shave. The only thing I could pin point as a possible recommendation is that it could be wireless or rechargeable although it is not a major thing I do think it would improve the user experience. I didn't know that it was plug in before I got it so that would be something that could be put on the box.

2014-10-27by lilysmum**Verified Purchase**

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the Braun epilater

The epilater is efficient if a little painful. However don't let this put you off as the more you do it, the less it hurts! Great results too hair free for ages after using it (friends have all had a go and loved it too). I would recommend this product it's stylish, easy to use and has quick results that last!

2014-10-27by kste88**Verified Purchase**

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Converted shaver here!

This was my first time using an epilator but it won't be my last. The Braun Silk-Epil 5 is perfect for a first time user. There are plenty of attachments to help ease the pain - I particularly like the massaging rollers. If it gets uncomfortable there is a special soothing pack which you keep in the freezer. This was included in the box. Hair removal is good and my legs felt smooth afterwards. This improved on the second use (probably as my skin reacted less). I haven't tried it anywhere apart from my legs but the epilator is suitable for many areas. (Each with it's own attachment). The instructions were in depth and helped me out as a first time user. The epilator itself is a nice design and is compact for easy storage. One (very) slight quibble is that the on/off button isn't overly easy to grip. The epilator plugs into a shaving socket which is fine for me but perhaps some people would prefer a battery powered one. Overall a very good product which I will continue to use and would recommend.

2014-10-27by jodie2104**Verified Purchase**

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Painful - but worth it!

As a first time epilator user I wasn't sure what to expect but followed all the instructions inc using the cooling pad prior to starting! I wasn't prepared for exactly how painful it would be to begin with but after a minute it 2 I actually got used to it and can see that with prolonged use it will hurt less! I wasn't brave enough to use this anywhere other than on my legs so I haven't used it yet in more 'sensitive areas' but I was impressed with how smooth my skin was after use and 3 days later skin is still silky smooth so a definate bonus on shaving. I like the multi heads option for express use and it also came with a shaver head so would be handy for holidays/travelling to use as a all in one if you didn't epilate other areas! Also supplied with a little carry bag to keep everything all together, although I didn't find the cooling pad very useful -I didn't feel it really numbed the skin prior to use but was nice to cool it and stop any itching afterwards. Overall a lovely product and I have recommended it to my mum and best friend. There are some medical advice warning about who can use this product inside the instructions leaflet and I would want to know about these before purchasing this product!

2014-10-27by Jassyd**Verified Purchase**

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Eye watering stuff

I received my new silk-epil epilator with great delight and could not wait to give it a go. The packaging of this product I thought was appealing and being able to actually see the epilator was subconsciously reassuring. Although I failed to see were on the box that it states I needed to buy an adaptor for the plug :( this was a major disappointment for me I must admit. I had a read of the instructions, chucked the gel pack in the freezer and prepared to have a go :) The instruction manual is good the fact that there are picture 'tutorials' as well as written information makes it even easier to follow, the individual adaptor descriptions are some what brief though. I retrieved the gel pack from the freezer and inserted it into the hand mitt, although this part is optional for optimal use and minimum pain I decided to include this in my trial. I felt that the mitt was not a good shape for my hand nor did the actual gel insert fit well, thus not giving and even cooling sensation, the instructions state to not leave it on for more than two minutes but I felt some areas needed longer purely for the fact the mitt is I'm sorry to say inadequate :/ and froze my hand before cooling the area meant for epilation. Maybe a hand shaped gel mitt would have been more appropriate for optimal comfort. I was pleased with the overall shape feel and weight of the product it sits well in the hand and does not feel top heavy which is great when using it in varying positions. The colours of the casing are neutral with some parts of the head adaptors matching the hand device. The length of the cord is BRILLIANT, it enables the user to position the device and the 'body' part to an comfortable position. The only negative about the cable is pulls out of the hand set a little easier than hoped. The control dial is not well designed I'm not sure whether it is the placement or the twist operation that makes me feel like this, but is a good size and having a speed option either side of the off setting is reassuring as no one wants to accidently up the speed in a delicate situation ;). The little light is absolutely fantastic!!! It shows up ALL the little hairs and gives a good diameter of light output given its size I was well impressed!!! The individual heads are easily changed and there are 3 heads and a trimmer attachment to choose from. I felt the massage one to be the most comfortable but the little rollers did pinch the my hair a little sort of like a pre pluck which was not great. The cleaning brush is not very good at its job at all especially for getting all the surplus hair out of the blades (I'm no hairy Mary either)but it collected mostly right under the main blade housing allowing it to go every where when cleaning.

2014-10-27by j3ssi4a**Verified Purchase**

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Braun Epilator Silk-épil Series 9 5780

Braun Epilator Silk-épil Series 9 5780

£54.99