When I received the product I was over the moon excited about using it decided to use it the next evening, so opened the box and was disappointed to find no normal plug, spent £2 the next day buying the adapter plug at tesco, when I used it i can only compare the pain to when you have your eyebrows threaded but instead of brows it's your body, my skin went red afterwards but by next morning was silky smooth I experienced this everyday it didn't change but I do feel like I have got used to it now, I do feel after 2 weeks of using it my hair growth is less overall pleased and happy with the product.

As a first time epilator user I wasn't sure what to expect but followed all the instructions inc using the cooling pad prior to starting! I wasn't prepared for exactly how painful it would be to begin with but after a minute it 2 I actually got used to it and can see that with prolonged use it will hurt less! I wasn't brave enough to use this anywhere other than on my legs so I haven't used it yet in more 'sensitive areas' but I was impressed with how smooth my skin was after use and 3 days later skin is still silky smooth so a definate bonus on shaving. I like the multi heads option for express use and it also came with a shaver head so would be handy for holidays/travelling to use as a all in one if you didn't epilate other areas! Also supplied with a little carry bag to keep everything all together, although I didn't find the cooling pad very useful -I didn't feel it really numbed the skin prior to use but was nice to cool it and stop any itching afterwards. Overall a lovely product and I have recommended it to my mum and best friend. There are some medical advice warning about who can use this product inside the instructions leaflet and I would want to know about these before purchasing this product!

As a first time user of an epilator I am definitely converted!! I found the Braun epilator so easy to use once I had looked at it. I used it on my legs and I didn't have any discomfort until I did my big toes. I have to say I am used to having my legs waxed and the hairs on my legs are quite sparse so maybe that is why I didn't feel any pain. When I epilated I had varying lengths of hairs some long and some short and the Braun coped with them all very well leaving my legs silky smooth I found it quick to do with very little effort and the added bonus of no smell or sticky wax unlike chemical or waxing techniques. After use it was easy to clean and I had no reaction to the epilation. I would give this product a full 5 stars if it had been rechargeable cordless although that's just me being picky as most of our gadgets are cordless. My friends are impressed with the excellent results and I am checking there handbags before they leave !!

Now this was my first ever experience with an epilator and to be honest i was very apprehensive, i made sure my gel pack for my cooling glove was nice and cold, applied it to my leg and i was ready to go. I was quite taken aback by the sensation and kept up a running commentary of ouch ouch ouch. I experimented with the two settings and preferred the extra efficient to extra gentle it seemed less painful don't know why that was,i also found if i went really slowly that also helped with the discomfort,i got really brave then and decided to try the efficiency cap, i couldn't tell any difference in sensation but it seemed to do a better job at removing the hair. I loved the light made it so easy to see where i had missed and the cooling glove was a godsend My legs were a bit blotchy and stung slightly which abated after applying some aloe so i would recommend doing this in the evening,but otherwise the epilator has done a great job and i am really pleased with the results, it was worth the discomfort. I haven't tried this on other areas yet but fully intend to. so to summarize yes i will be using this again, the only cons in my opinion are the fact it has to be plugged in and i wasn't aware it needed a plug adapter until opening the box the discomfort wasn't a con as i was expecting it.Would definitely recommend as wasn't as bad as i thought it would be (you do get used to the sensation)and the results speak for themselves.

The epilater is efficient if a little painful. However don't let this put you off as the more you do it, the less it hurts! Great results too hair free for ages after using it (friends have all had a go and loved it too). I would recommend this product it's stylish, easy to use and has quick results that last!

I received my new silk-epil epilator with great delight and could not wait to give it a go. The packaging of this product I thought was appealing and being able to actually see the epilator was subconsciously reassuring. Although I failed to see were on the box that it states I needed to buy an adaptor for the plug :( this was a major disappointment for me I must admit. I had a read of the instructions, chucked the gel pack in the freezer and prepared to have a go :) The instruction manual is good the fact that there are picture 'tutorials' as well as written information makes it even easier to follow, the individual adaptor descriptions are some what brief though. I retrieved the gel pack from the freezer and inserted it into the hand mitt, although this part is optional for optimal use and minimum pain I decided to include this in my trial. I felt that the mitt was not a good shape for my hand nor did the actual gel insert fit well, thus not giving and even cooling sensation, the instructions state to not leave it on for more than two minutes but I felt some areas needed longer purely for the fact the mitt is I'm sorry to say inadequate :/ and froze my hand before cooling the area meant for epilation. Maybe a hand shaped gel mitt would have been more appropriate for optimal comfort. I was pleased with the overall shape feel and weight of the product it sits well in the hand and does not feel top heavy which is great when using it in varying positions. The colours of the casing are neutral with some parts of the head adaptors matching the hand device. The length of the cord is BRILLIANT, it enables the user to position the device and the 'body' part to an comfortable position. The only negative about the cable is pulls out of the hand set a little easier than hoped. The control dial is not well designed I'm not sure whether it is the placement or the twist operation that makes me feel like this, but is a good size and having a speed option either side of the off setting is reassuring as no one wants to accidently up the speed in a delicate situation ;). The little light is absolutely fantastic!!! It shows up ALL the little hairs and gives a good diameter of light output given its size I was well impressed!!! The individual heads are easily changed and there are 3 heads and a trimmer attachment to choose from. I felt the massage one to be the most comfortable but the little rollers did pinch the my hair a little sort of like a pre pluck which was not great. The cleaning brush is not very good at its job at all especially for getting all the surplus hair out of the blades (I'm no hairy Mary either)but it collected mostly right under the main blade housing allowing it to go every where when cleaning.

So as a confirmed wuss and epilator virgin, I was not massively looking forward to this, but hate shaving my legs, only just stopped crying from the first and last time I waxed and cannot abide the smell of creams..... I at first thought it was rechargeable, so after the initial confusion, I read the instructions, which were pretty straight forward, I also familiarised myself with the array of attachments and accessories that come with the epilator. Loads of different attachments for different body areas, or gentle epilating. Once I had cooled the gel pack in the freezer, I decided to give the epilator a try, I had not shaved my legs for 10 days, so they were quite stubbly, I clicked the epilator head into place along with the attachment for gentle depilating..and off I went...I won't lie, it hurt a little bit, but this is where the magic of the cooling glove came into it's own, the gel pack is removed from the freezer and inserted into the silver glove, I then applied to my skin for approx 20/30 seconds before depilating, it made it totally pain free, I was amazed, and managed to epilate both legs quite happily. The results for a first time user were pretty good, only a couple of small areas I had to go over again, but this would be down to my poor technique rather than a problem with the device. My legs are smooth and I suffered no irritation or stinging at all, just a few red dots, which faded within a minute or so..which also pleasantly surprised me. I would definitely recommend this epilator, my only negative is that it is not cordless, so I had to sit on the floor near a plug socket to use it.

With eyes squeezed tightly shut I dreaded the pain..... But I was pleasantly surprised! No where near what I thought it would be! I tried one leg with cooling pad and one without! Didn't make much difference prior to epilating but definitely made a difference afterwards x didn't see a huge difference between heads and a little fiddly to change, I would also recommend doing smaller areas first if you are changing heads as I found mine got a but hot after doing legs? I'm not that hairy I promise! I think it might be because I was taking my time? Wasn't really expecting the need to get a plug for it, I know it's a standard thing but it's always been a bug bare of mine.... If on sale in the uk then surely it should be sold ready to use? Handling? The design is pretty, good grip, maybe a tad on the chunky side but over all nice to use! Performance? Well not much fun going around the ankle or sensitive areas but a smooth clean finish! Better than I expected and not as sore/ painful as I thought either! Would I use it again? Yes I think I would I think it would be a great alternative to waxing, would save money in the long run and has a better finish! Would I recommend it to someone else? Yes!!! I really would! I would say.... Throw out the negative idea /image you have of the scary epilators from the 80s or 90s and know that it's much less... Painful and much more private than going to a salon for someone to wax parts you'd rather keep hidden ;))) x x

Never used an epilator before and was looking forward to using the product. It was a great product left my skin smooth. The only issue I had with it was finding a plug to convert into English form American. Apart from that once the plug issue was sorted I feel in love with it. I wouldn't go back to a disposable razor! The cooler pack is great for after too! Feels great!

When using it for the first time I found it rather painfull but got used to it after a while and it's worth the discomfort as the results are fantastic my legs stay smoother for longer I also lent it to a friend who was impressed with the results and is going to purchase her own. A down side to receiving the product is that it only comes with a shaver plug so an adapter is required x